Tell us about your plans.
Share a few basic details about your trip and the help you are looking for. You do not need to send medical records at this stage.
Only the basics for now.
Tell us where you are, where you plan to go, your timing and preferred language. Please do not include passport numbers, complete medical records or a detailed diagnosis.
Frequently asked questions
What you may want to know first.
Is ChinaAidvia a hospital or medical provider?
No. ChinaAidvia provides non-clinical healthcare coordination and personal assistance. Licensed healthcare providers make all clinical decisions.
Do I need to send medical records immediately?
No. Start with where you are, where you plan to go, your timing, preferred language and the help you need. If documents are needed later, we will explain why and how they will be used.
Can ChinaAidvia guarantee an appointment?
No. Availability and acceptance are controlled by the provider. We coordinate the appropriate route and keep you informed about practical next steps.
Are provider and travel costs included?
Unless stated in writing, provider fees, examinations, treatment, medication, transport, accommodation and other third-party costs are separate from ChinaAidvia coordination fees.
Where can you provide support?
We support healthcare journeys across China. Beijing and Shanghai are our core service hubs. For other cities, we confirm the support available before you make arrangements.
Can you help with emergencies?
No. ChinaAidvia is designed for planned, non-emergency coordination. Contact local emergency services if urgent medical attention may be needed.