1
Before China
Prepared in advance
Clarify the journey, organize practical documents and coordinate appointments before you travel.
A clear plan before you travel.
Know what happens next, who is responsible for each step and what support will be available during your visit.
2
During the visit
Alongside you on the day
Your coordinator helps with language, navigation, timing and local arrangements.
3
After the visit
Clear next steps afterwards
Get help with reports, return visits and remaining practical tasks.
Tell us about your plans
Share where you are, where you hope to go, your timing, preferred language and the help you need.
Talk through the journey
We look at what you may need before you travel, during your visit and after you return home.
See how we can help
We explain which parts we can arrange and which decisions belong to your healthcare provider.
Share documents only when needed
If documents are needed later, we explain why, how they will be used and who may receive them.
Receive a clear service plan
You see the services, estimated costs, assumptions and exclusions before deciding to proceed.
Prepare for your visit
We help arrange appointments, interpretation, visit-day support and local travel based on your plan.
Stay on track afterwards
We help with reports, return visits and remaining practical tasks after the appointment.
Your information
Only share what is needed.
You can begin without sending a passport, complete medical records or a detailed diagnosis. If we need documents later, we will explain why and ask for your permission first.
Know what to expect before you decide.
Your service plan explains what we will arrange, what it may cost and which parts remain with your healthcare provider or another service company.
Tell us about your plans